Customers expect both empathy and customization. And marketers are doing some soul searching.
Experts predict that users will spend 100 hours a day watching videos online in 2021.
They say making mistakes is the best way to learn, but it doesn’t have to keep happening.
Brand advocates don’t happen by accident.
It’s simple. Companies need loyal customers to keep making sales.
You’ve heard about customer loyalty, right?
Brand loyalty is crucial to your business.
It’s no secret that if you spend time online, you share data.
You’ve probably heard about the Cambridge Analytica + Facebook drama.
91% of people check their email in the morning, meaning 91% of people are likely to at least see your company email.
Text messaging (SMS) has become one of the most effective channels for businesses to engage their customers.
Listen, breakups are hard. If we were you, we’d avoid all that pain and put in the effort now.
92% of online consumers trust recs from their social circles.
People want online experiences that load well on every device. They want fast.
There you have it, folks. The end of the funnel. This is the Word-of-Mouth stage.
Whoever you’ve reached wants to learn more about you. It’s like a second date.
The customer lifecycle is made up of seven stages: awareness, education, conversion, onboarding, retention, brand advocacy, and word-of-mouth marketing.
The customer lifecycle really does feel like climbing a mountain, doesn’t it?
Customers have 99 problems, and finding the right solution shouldn’t be one of them.
By the time you reach conversion, your potential buyer has decided to take a shot with your company.
Google makes routine updates to the way that they rank websites.
The Adobe programs we use everyday had a handful of time-saving updates that we were really happy to see.
Let’s take a look at what convention looks like through a marketing team.
Getting started with Facebook Ads, we'll cover Campaigns, Ad Sets, and Ads.
Break Through the Noise
Customer experience is the new black.
Discover the art of video production with Jive Media. Learn about pre-production planning, effective videography techniques, and various business video types, all designed to help promote your product or service effectively. Turn viewers into customers with engaging, high-quality videos.
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